Bronze
Points in the six-month windowfrom 0
What changes onlineStandard earn and redeem in the lobby
Lasseters online
Sign in here to play on a laptop, tablet or phone. Balances, bonuses and tier status share one account. All amounts are in Australian dollars (AUD). You see which pokies and tables show up, and which promos are live, after login, not on this guide. Browser play here is separate from the Rewards card at Barrett Drive — same tier names, different login. Five tiers — Bronze through Diamond Plus — reset every six months from points earned in the lobby.
After you log in
Once logged in, the lobby loads pokies and table games available to your account today. Your tier badge and points balance appear in the profile menu. One hundred points equal A$1 in redemption value when a product allows point redemption. Providers and game counts change as the catalogue updates. This page covers how the account works, not which titles are live tonight.
Registration steps
- Enter your email, date of birth, and a password — one account per person.
- Confirm you are 18+ and accept the Terms and Privacy policy on this site.
- Complete email verification if the system sends a link or code.
- Before your first withdrawal, expect an identity check — have current government photo ID ready (passport or Australian driver licence is the safe default). Submitting ID early avoids holds at the cashier.
Most identity checks clear within one business day when the document matches the account name and date of birth. Uploads on a weekend usually queue until the next business day. If verification stays pending longer than 48 hours, contact support through the channels listed in Terms — live chat and email are the usual paths. Support can see where a file is stuck. They cannot skip AML steps, but they can tell you what is missing.
Member tiers — Bronze to Diamond Plus
Points from online wagering count towards a rolling six-month window. Every six months the system reviews points earned in that period and sets your tier for the next stretch.
| Tier | Points in the six-month window | What changes online |
|---|---|---|
| Bronze | from 0 | Standard earn and redeem in the lobby |
| Gold | from 2,000 | Reload offers in Promotions when campaigns run |
| Platinum | from 10,000 | Shorter support wait; bigger reloads and milestone credits |
| Diamond | from 40,000 | Heavier reload and credit package in Promotions |
| Diamond Plus | from 100,000 | Best tier package when a campaign is running |
Gold
Points in the six-month windowfrom 2,000
What changes onlineReload offers in Promotions when campaigns run
Platinum
Points in the six-month windowfrom 10,000
What changes onlineShorter support wait; bigger reloads and milestone credits
Diamond
Points in the six-month windowfrom 40,000
What changes onlineHeavier reload and credit package in Promotions
Diamond Plus
Points in the six-month windowfrom 100,000
What changes onlineBest tier package when a campaign is running
Regrading notice goes out by email.
Deposits and play limits
- Minimum deposit: A$20 — shown again at the cashier before you confirm.
- Payment methods: Visa and Mastercard debit/credit cards, PayID, and bank transfer where the cashier lists it. All figures are AUD.
- Age and location: 18+ only. You are responsible for confirming that real-money play from your location is permitted — registration from a restricted area still breaches the Terms even if the form accepts your details.
- Offers: Wagering multiples, expiry dates and eligible games live in the offer text in your account — not in this guide. Bonus balance cannot be withdrawn until those conditions are met.
- Harm minimisation: G-line 1800 858 858. Deposit limits and self-exclusion tools in your account settings.
Withdrawals — timing and methods
- Minimum withdrawal: A$50 per request unless the cashier states otherwise for your method.
- First payout: Identity must be verified before funds leave — that is standard under Australian AML/CTF rules, not an optional fast-track.
- PayID: Once verified, approved PayID withdrawals often land the same business day, commonly within a few hours on weekdays. Weekend requests may wait until the next business day.
- Bank transfer (EFT): Typically one to three business days after approval, depending on your bank.
- Name match: Withdrawals go only to a bank account or PayID in your own name — third-party accounts are rejected.
- Pending review: Large or first-time cash-outs may stay pending while the payments team confirms source-of-funds; status shows in the cashier.
Full payout rules: Terms on this site.
What players mention most
Three things people repeat after a first cash-out:
- PayID after ID. Upload documents before you ask for money — weekday PayID often lands the same afternoon. Wait until your withdrawal is pending and you usually add a day for the check.
- Phone browser. Safari and Chrome run the lobby without an app. Handy if you swap between phone and desktop on one login.
- Tier reloads. Gold and Platinum extras track the six-month points window, not an overnight bump. Open Promotions right after the regrade email — that is when tier deals most often show up.